Data Privacy
Responsible for data processing:
Edin Cerimagic
Seitenstettengasse 5/37
1010 Vienna
Austria
E-Mail: info@igrow.at
Thank you for your interest in our website. The protection of your privacy is very important to
us. In the following, we will inform you in detail about how we handle your data. Your data is
processed on the basis of the GDPR and in accordance with Section 165 (3) TKG.
1. access data and hosting
1.1 Access data
You can visit our website without providing any personal information. Each time a website is
accessed, the web server automatically saves a so-called server log file, which contains, for
example, the name of the requested file, your IP address, the date and time of access, the
amount of data transferred and the requesting provider, and documents the access. This access
data is analyzed exclusively for the purpose of ensuring trouble-free operation of the site and
improving our offer. In accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, this serves to
safeguard our legitimate interests in the correct presentation of our offer, which predominate
in the context of a balancing of interests. All access data will be deleted no later than seven
days after the end of your visit to our website.
1.2 Hosting
The services for hosting and displaying the website are provided by our service provider
World4You Internet Services GmbH. All data collected in the course of using this website is
processed on the servers of this service provider. This takes place as part of order processing
in accordance with Art. 28 GDPR.
2. cookies and other technologies
2.1 General information
In order to make visiting our website attractive and to enable the use of certain functions, we
use technologies on various pages, including so-called cookies. Cookies are small text files
that are automatically stored on your end device. Some of the cookies we use are deleted after
the end of the browser session (so-called session cookies). Other cookies remain on your end
device and enable us to recognize your browser on your next visit (persistent cookies).
Cookies are stored on the basis of your consent in accordance with Art. 6 para. 1 sentence 1
lit. a GDPR. You can revoke your consent at any time by adjusting your browser settings.
2.2 Cookie management
Each browser differs in the way it manages cookie settings. This is described in the help menu
of each browser, which explains how you can change your cookie settings. The cookie
settings for the most common browsers can be found under the following links:
3. data processing for contacting and customer communication
3.1 Personal data when making contact
We collect personal data if you provide it to us voluntarily when you contact us (e.g. via
contact form or email). Mandatory fields are marked as such, as in these cases we need the
data to process your contact. This data is processed on the basis of Art. 6 para. 1 sentence 1
lit. b GDPR.
3.2 Storage and deletion
After your request has been fully processed, your data will be restricted for further processing
and deleted after expiry of statutory retention periods, unless you have expressly consented to
further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
4. use of Wix and embedded forms
4.1 Website management with Wix
Our website is created with the website construction kit Wix.com, a service of Wix.com Ltd.
Wix stores and processes users' personal data that is collected through the use of our website,
in particular by filling out and submitting forms. The processed data includes your IP address,
contact details such as name and e-mail address and any other information you provide in the
forms.
4.2 Data processing by Wix
This data is processed to process your inquiries and for further communication with you on
the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR. Wix stores the data on
servers located in Israel or the USA, among other places, whereby Wix ensures that an
appropriate level of data protection is maintained in accordance with EU standards.
4.3 Storage period
The data will only be stored for as long as is necessary to achieve the purpose, unless legal
regulations require longer storage. Further information on data processing by Wix can be
found in Wix's privacy policy.
5. use of Google services
5.1 Google Analytics
For the purpose of website analysis, Google Analytics automatically collects and stores data
(IP address, time of visit, device and browser information as well as information on your use
of our website), from which usage profiles are created using pseudonyms. This data is used to
analyze the use of our website and to improve our offer. The processing is carried out on the
basis of Art. 6 para. 1 sentence 1 lit. f GDPR.
5.2 Google Ads
We use Google Ads to advertise our services on external websites and to measure the
effectiveness of our advertising measures. Google Ads uses cookies to enable performance
measurement. The processing is based on your consent in accordance with Art. 6 para. 1
sentence 1 lit. a GDPR.
5.3 Google Maps
We use Google Maps to visually display geographical information. When you use Google
Maps, data about your use of the map functions, in particular your IP address and location
data, is collected and processed. The processing is carried out on the basis of Art. 6 para. 1
sentence 1 lit. f GDPR.
5.4 Google Tag Manager
We use Google Tag Manager to efficiently manage our website tags. The Google Tag
Manager itself does not collect any personal data. It merely ensures the activation of other
tags that may collect data. The processing is carried out on the basis of Art. 6 para. 1 sentence
1 lit. f GDPR.
6. social media
6.1 Our online presence
We maintain online presences on various social networks such as Facebook (by Meta),
Instagram (by Meta), YouTube and LinkedIn in order to communicate with the customers,
interested parties and users active there and to inform them about our services.
6.2 Data processing by social media providers
As soon as you visit one of our online presences on social media, your data is automatically
collected by the respective social media provider and processed for market research and
advertising purposes. This data processing takes place on the basis of your consent in
accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. Cookies are used that enable the
platforms to create user profiles, for example to display personalized advertisements that
match your interests.
You can find detailed information on the processing and use of data by the respective social
media providers as well as the corresponding objection options in the providers' data
protection notices:
Facebook (by Meta): Meta Platforms Ireland Ltd, Dublin, Ireland. The data may be
transferred to servers in the USA and stored there. Data protection information.
Instagram (by Meta): Meta Platforms Ireland Ltd, Dublin, Ireland. The data may be
transferred to servers in the USA and stored there. Data protection information.
YouTube: Google Ireland Ltd, Dublin, Ireland. The data may be transferred to servers in the
USA and stored there. Data protection information.
LinkedIn: LinkedIn Ireland Unlimited Company, Dublin, Ireland. The data may be transferred
to servers in the USA and stored there. Data protection information.
6.3 Microsoft Clarity
We use Microsoft Clarity on our website, a web analytics service provided by Microsoft
Corporation (One Microsoft Way, Redmond, WA 98052-6399, USA). Microsoft Clarity
enables us to analyze user behavior on our website and improve the user experience.
Information such as mouse movements, clicks, scrolling activities and keystrokes are
recorded. This data is anonymized and does not allow any direct conclusions to be drawn
about individual persons.
Microsoft Clarity uses cookies that are stored on your device and enable your use of the
website to be analyzed. The information generated by the cookies about your use of this
website is usually transferred to a Microsoft server in the USA and stored there. Microsoft is a
participant in the EU-US Data Privacy Framework, which ensures an appropriate level of data
protection.
The data is processed on the basis of your consent in accordance with Art. 6 para. 1 lit. a
GDPR. You can revoke your consent at any time by preventing the storage of cookies by
setting your browser software accordingly or by deleting cookies that have already been
stored. Please note that in this case you may not be able to use all functions of this website to
their full extent.
Further information on data protection in connection with Microsoft Clarity can be found in
7. advertising by e-mail, post, telephone
7.1 Newsletter
If you subscribe to our newsletter, we will use the data required for this purpose to send you
our e-mail newsletter on a regular basis. The processing is carried out on the basis of Art. 6
para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time by using
the link provided in the newsletter or by informing us using the contact details above.
7.2 Newsletter tracking
We would like to point out that we evaluate your user behavior when sending the newsletter.
This is done through the use of tracking technologies, such as web beacons or tracking pixels.
The processing is carried out on the basis of Art. 6 para. 1 sentence 1 lit. a GDPR.
7.3 Postal advertising
We reserve the right to use your first and last name and your postal address for our own
advertising purposes, e.g. to send you interesting offers and information about our products by
post. This serves to safeguard our legitimate interests, which predominate in the context of a
balancing of interests, in a promotional approach to our customers in accordance with Art. 6
para. 1 sentence 1 lit. f GDPR. You can object to this use of your data at any time by sending
us a message.
7.4 Telephone advertising
If you have given your consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a
GDPR, we will use the data required for this for our own advertising purposes, e.g. to inform
you about interesting offers and our products. You can revoke your consent at any time.
8. HubSpot CRM
We use the CRM system HubSpot on our website. HubSpot uses cookies to analyze the use of
the website and to offer personalized content. The processing is carried out on the basis of
Art. 6 para. 1 sentence 1 lit. a GDPR. Further information can be found in HubSpot's privacy
policy at: https://legal.hubspot.com/de/privacy-policy.
9. contact options and your rights
9.1 Your rights
As a data subject, you have the following rights:
in accordance with Art. 15 GDPR, the right to request information about your personal data
processed by us to the extent specified therein;
in accordance with Art. 16 GDPR, the right to demand the immediate correction of incorrect
or incomplete personal data stored by us;
in accordance with Art. 17 GDPR, the right to demand the deletion of your personal data
stored by us, unless further processing is necessary;
in accordance with Art. 18 GDPR, the right to request the restriction of the processing of your
personal data;
in accordance with Art. 20 GDPR, the right to receive your personal data in a structured,
commonly used and machine-readable format or to request the transmission to another
controller;
pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority.
9.2 Right of objection
Insofar as we process personal data as explained above in order to safeguard our legitimate
interests, which predominate in the context of a balancing of interests, you can object to this
processing with effect for the future. If the processing is carried out for direct marketing
purposes, you can exercise this right at any time.
9.3 Contact
If you have any questions regarding the collection, processing or use of your personal data,
for information, correction, restriction or deletion of data as well as revocation of consents
granted or objection to a specific use of data, please contact:
Edin Cerimagic
Seitenstettengasse 5/37
1010 Vienna
Austria
E-Mail: info@igrow.at